Reliance Digital Online Shopping Company

Reliance Digital is India’s largest electronics retailer
Network of 400+ stores nationally, housing over 200 brands and 5000 products. From in-depth, expert buying advice to personal after-sales care tailored to each customer, we commit to our promise of ‘Personalising Technology’ every day.

Wide Range. Best Brands

Reliance Digital Online Shopping Company

Our ever-expanding product range includes the latest releases from global brands in:

Personal Devices: Mobile Phones, Tablets, and Laptops
Entertainment Systems: TVs, Sound Systems, Home Assistants & Home Theatres
Home Appliances: ACs, Refrigerators, Washing Machines, Cooktops, Dishwashers, etc
Cameras and Accessories: DSLR cameras and Accessories – all at affordable prices

Reliance Digital Online Shopping Company

Reliance Digital Online Shopping Company
Our stores and website offer over 5000 products and more than 200 brands with year-round promotional offers and even No-Cost-EMI options. Our in-store sales team makes sure to understand every customer’s personal needs and budgets while assisting them in making the best choice while buying their tech.

Reliance Digital Online Shopping Company

Best-in-class Shopping Experience
In our commitment to making technology readily accessible across the country, Reliance Digital offers a flexible shopping experience, seamlessly combining our online presence with our physical stores.
Customers shopping online at www.reliancedigital.in can choose to immediately pick up their order from their nearest store with our Pick Up at Store feature or choose Express Delivery, to receive their product within 48 hours.
Customers can also choose from a variety of flexible payment options including debit and credit cards, cash-on-delivery, UPI, online wallets, and EMI options

Reliance Digital Online Shopping Company

Reliance Digital – ResQ
Reliance ResQ, the service arm of Reliance Digital is India’s only ISO 9001-certified electronics service brand. ResQ takes care of post-purchase needs including maintenance, repairs, and replacements.
Our extended warranty program, ResQ Care covers part replacements and includes a buyback option in case repair is impossible.
We offer home pickup/drop-offs, stand-in product support, and more depending on a customer’s needs. ResQ services are available 7 days a week, from 10 A.M. to 10 P.M.

Concerns not Addressed?

It is our priority to positively respond and address any concerns you may have at the earliest. To ensure this, our team is continuously working to provide you the best of support through a few concerns/issues that are complex in nature and may require additional time to resolve.

In the unlikely event that your concerns are not addressed satisfactorily, you could communicate directly to higher authorities. To facilitate and better manage this we have aligned a structure to aid communication.

Reliance Digital Online Shopping Company

Communication structure for concerns not addressed satisfactorily:

Level-1: Head of Customer Support: cshead.reliancedigital@ril.com
Through this channel, you could communicate directly with the head of Customer Support
While writing, please do quote the original date of raising the issue and allied resolution offered by our customer support team
We value every communication sent and look forward to speedily resolving it.
Please allow 24-48 hours for a resolution

Level-2: CEO: BM.Bade@ril.com

This is the final level to redress grievances that have already been conveyed to the head of customer support
While writing we encourage you to quote the communication and allied resolution offered in earlier stages so that we get a holistic view
We value your time and are committed to ensuring your satisfaction in all your interactions with us
Please allow 24-48 hours for a resolution

Reliance Digital Online Shopping Company

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Reliance Retail Limited, Registered Office: 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002

Listing categories Shopping / Home Appliances

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